Customer Retention, Business Systems & Support That Help You Grow
Customer Retention Services That Support Long-Term Growth
We help service-based businesses strengthen customer experience, retain more clients, and streamline operations with our customer retention services through practical strategies, systems, and support.
At Boost Customer Retention & Business Services, we focus on what keeps businesses growing long after the sale — strong relationships, efficient systems, and consistent follow-through.
Rather than chasing constant new leads, we help you improve customer experience, build loyalty, and create processes that support sustainable, long-term growth.
Our services are designed to meet you where you are — whether you’re building your foundation or refining systems to support your next stage of growth.
What We Help With
Behind every successful business is a strong support system. Whether you need help keeping clients loyal, organizing your operations, or managing day-to-day tasks, we offer flexible services designed to grow with you – without the cost of hiring in-house.
The Boost Toolkit
Prefer a Self-Guided Approach?
The Boost Retention, Referrals & Revenue Toolkit gives you step-by-step guidance, templates, and frameworks to help you improve customer experience, retention, and systems — at your own pace.
- Templates & Scripts: Ready-to-use emails, referral scripts, and worksheets that save you hours of work and make client communication easy.
- Step-by-Step Guides: Proven retention and referral strategies explained in plain language, with clear actions to follow.
- Retention Playbook: A roadmap for reducing churn, deepening relationships, and driving renewals year after year.
- Client Touchpoint Calendar: A simple framework to help you stay connected with clients consistently, without adding extra stress.
- Insights & Mistakes to Avoid: Discover the most common errors that cost you clients, and learn how to fix them quickly.
- Plug-and-Play Resources: Downloadable checklists, marketing prompts, and quick-start tools you can implement immediately.
Join the Boost Monthly Newsletter
Get actionable insights, retention tips, and client experience strategies delivered straight to your inbox. No fluff, just tools to grow your business smarter.
About Boost Customer Retention & Business Services
With over 35 years of experience in communications, strategy, and business operations, Tania Gelineau created Boost Customer Retention & Business Services to help service-based professionals strengthen client relationships, improve retention, and grow with intention. From solo entrepreneurs to small agencies, Boost delivers the support systems businesses need to keep clients loyal and coming back.
Whether you need help with client retention strategies, project coordination, virtual assistant support, or backend systems, Boost provides practical tools and hands-on services that make your business run smoother. Clients choose Boost not just for what we do, but for the way we simplify growth with clarity, structure, and care.
Testimonials
Clients who received a Boost!
We are delighted to create efficiencies for the businesses that we serve.
Tania at Boost has done an amazing job helping our team here, constantly brainstorming new ways to improve our processes and streamline our operations. Tania goes above and beyond, every day, to make sure that we’re performing at our best.
I unhesitatingly endorse Tania at Boost as the ideal partner to help you maximize your business potential and save time on administrative, business, research, organizational, reporting, and client service tasks.
Tania is a go-getter. She is a whiz at closing deals, creating call lists, making cold calls, and getting sales appointments booked. Boost would surely be an asset to any organization.
Have Questions or Want to Learn More?
We’re here to help you build a business your clients never want to leave. Whether you need a consultation, a toolkit, or just have questions, reach out anytime.
Based in BC – Serving Clients Across North America