Boost the 3 R’s of Your Business Retention, Referrals & Revenue

We turn client interactions into long-term relationships. Our retention strategies and business systems help service providers grow through loyalty, referrals, and consistent service delivery.

Strategic Support for Service-Based Businesses

Customer Retention Strategy: Build loyalty, increase referrals, and improve client experience with retention systems designed to keep your clients coming back.

Boost’s Retention, Referrals & Revenue Toolkit

Want to implement your own retention systems with expert guidance? Our Toolkit gives you everything you need to increase retention and referrals, without reinventing the wheel.

  • Templates & Scripts: Ready-to-use emails, referral scripts, and worksheets that save you hours of work and make client communication easy.
  • Step-by-Step Guides: Proven retention and referral strategies explained in plain language, with clear actions to follow.
  • Retention Playbook: A roadmap for reducing churn, deepening relationships, and driving renewals year after year.
  • Client Touchpoint Calendar: A simple framework to help you stay connected with clients consistently, without adding extra stress.
  • Insights & Mistakes to Avoid: Discover the most common errors that cost you clients, and learn how to fix them quickly.
  • Plug-and-Play Resources: Downloadable checklists, marketing prompts, and quick-start tools you can implement immediately.
Check out the boost toolkit
Boost Approved Certified Customer Retention badge in green and black.

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Professional headshot of Tania Gelineau, founder of Boost Customer Retention & Business Services.

About Boost Customer Retention & Business Services

With over 35 years of experience in communications, strategy, and business operations, Tania Gelineau created Boost Customer Retention & Business Services to help service-based professionals strengthen client relationships, improve retention, and grow with intention. From solo entrepreneurs to small agencies, Boost delivers the support systems businesses need to keep clients loyal and coming back.

Whether you need help with client retention strategies, project coordination, virtual assistant support, or backend systems, Boost provides practical tools and hands-on services that make your business run smoother. Clients choose Boost not just for what we do, but for the way we simplify growth with clarity, structure, and care.

Testimonials

Clients who received a Boost!

We are delighted to create efficiencies for the businesses that we serve.

  • Tania at Boost has done an amazing job helping our team here, constantly brainstorming new ways to improve our processes and streamline our operations. Tania goes above and beyond, every day, to make sure that we’re performing at our best.
    Keiran Griffiths – President
  • I unhesitatingly endorse Tania at Boost as the ideal partner to help you maximize your business potential and save time on administrative, business, research, organizational, reporting, and client service tasks.
    Michael Mitov – Owner
  • Tania is a go-getter. She is a whiz at closing deals, creating call lists, making cold calls, and getting sales appointments booked. Boost would surely be an asset to any organization. 
    Brad Read – Owner 

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Have Questions or Want to Learn More?

We’re here to help you build a business your clients never want to leave. Whether you need a consultation, a toolkit, or just have questions, reach out anytime.

Based in BC – Serving Clients Across North America