Boost the 3 R’s of Your Business Retention, Referrals & Revenue
We turn client interactions into long-term relationships. Our retention strategies and business systems help service providers grow through loyalty, referrals, and consistent service delivery.
Strategic Support for Service-Based Businesses
Behind every successful business is a strong support system. Whether you need help keeping clients loyal, organizing your operations, or managing day-to-day tasks, we offer flexible services designed to grow with you – without the cost of hiring in-house.
Customer Retention Strategy: Build loyalty, increase referrals, and improve client experience with retention systems designed to keep your clients coming back.
Project Coordination: From timelines to team management, we keep your projects organized, on track, and stress-free so you can stay focused on growth.
Virtual Assistant Support: Let go of the overwhelm. Delegate your admin, inbox, scheduling, and other recurring tasks to a reliable high-level VA.
Business Systems & Team Support: Streamline your backend with efficient systems and team workflows that support your goals, save time, and reduce operational costs.
Boost’s Retention, Referrals & Revenue Toolkit
Want to implement your own retention systems with expert guidance? Our Toolkit gives you everything you need to increase retention and referrals, without reinventing the wheel.
- Templates & Scripts: Ready-to-use emails, referral scripts, and worksheets that save you hours of work and make client communication easy.
- Step-by-Step Guides: Proven retention and referral strategies explained in plain language, with clear actions to follow.
- Retention Playbook: A roadmap for reducing churn, deepening relationships, and driving renewals year after year.
- Client Touchpoint Calendar: A simple framework to help you stay connected with clients consistently, without adding extra stress.
- Insights & Mistakes to Avoid: Discover the most common errors that cost you clients, and learn how to fix them quickly.
- Plug-and-Play Resources: Downloadable checklists, marketing prompts, and quick-start tools you can implement immediately.

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About Boost Customer Retention & Business Services
With over 35 years of experience in communications, strategy, and business operations, Tania Gelineau created Boost Customer Retention & Business Services to help service-based professionals strengthen client relationships, improve retention, and grow with intention. From solo entrepreneurs to small agencies, Boost delivers the support systems businesses need to keep clients loyal and coming back.
Whether you need help with client retention strategies, project coordination, virtual assistant support, or backend systems, Boost provides practical tools and hands-on services that make your business run smoother. Clients choose Boost not just for what we do, but for the way we simplify growth with clarity, structure, and care.
Testimonials
Clients who received a Boost!
We are delighted to create efficiencies for the businesses that we serve.
Have Questions or Want to Learn More?
We’re here to help you build a business your clients never want to leave. Whether you need a consultation, a toolkit, or just have questions, reach out anytime.
Based in BC – Serving Clients Across North America



